FAQ
General Questions
What are accommodations like?
Cabins
- Three distinct Cabin Camps are accessed by trail and feature bathhouses. Cabins offer queen and twin beds, bench seating and accommodate 4 guests.
- Sunset Camp (13 cabins, individual bathrooms in bathhouse) New 2023 electricity in cabins.
- Sunrise Camp (10 cabins, shared bathhouse) will have electricity in 2024
- Solstice Camp (10 cabins shared bathhouse) will have electricity in 2024
- The cabins don’t have plumbing. However, the bathhouse has electricity and hot water. For Glamping sessions, campers will bring their own bedding, towels, and toiletries.
Houses
- Archer’s House– 4-bedroom house with 1 King, 1 Queen, 1 Queen and 3 Twin Beds. 2 Baths and a full kitchen. Accommodates 7 guests. Archer’s House includes linens in all bedrooms and towels in bathrooms.
- Director’s House- 2-bedroom house with 1 King, 1 Queen and 2 Twin Beds.
- 2 baths and a full kitchen. Accommodates 5 guests. Director’s House includes linens in all bedrooms and towels in bathrooms.
- Summer House – 1-bedroom house with 1 Queen bed 1 bath and full kitchen. Accommodates 2 guests. Summer House includes linens and towels.
- Bunk House Rooms- 4 rooms each with 2 Twin Beds and 2 Shared Bathrooms. Accommodates 2 guests per room with a total of 8. Each Bunk House includes linens and towels.
Where is The Camp located?
The Camp is located in beautiful Carmel Valley, California. 5 miles from Carmel Village known for its many wine tasting rooms, restaurants, and galleries. 14.5 miles inland from Carmel by-the-Sea and Carmel Beach. Address: 33200 E Carmel Valley Rd, Carmel Valley, CA 93924. We recommend you do not follow map app directions. The gate entrance is located at mile marker 14.8 on Carmel Valley Road. Tours are available by appointment only.
What should I pack?
Please see our suggested packing list. We recommend that you plan to dress or pack layers as temperatures can vary greatly between day and night. For cabin accommodations you will also need to bring warm bedding, reusable water bottle (we offer a refill station in the common area), comfortable shoes, and a flashlight. Please pack what you can carry as there is no parking in any of the cabin camps. Please do not bring drugs, cigarettes, vape pens, fireworks, or firearms. Cabins can only be locked from the inside while occupied. Please bring valuables at your own risk or leave locked in your car.
How does supervision of children work during our stay?
Supervision of children is solely the responsibility of the adult guardian. We encourage our families attending camp to take this time to focus on your relationship to one another and spend activity time together around camp. Our activities are designed to engage both children and adults in quality time together. Children must be supervised at all times.
Where do I park when I arrive?
Upon arrival to The Camp please make your way to Headquarters (The Camp Office) where a Camp Host will meet you to check you in and advise you on next steps on unloading luggage and where to park. Please only pack what you can carry as there is no parking in any of our cabin villages. Please note that a Camp driven golf cart will be available during check in and check out hours to assist with transportation between the parking lot and Central Camp, but this will not be available at any other time during your stay. If you decide to leave camp and come back at any other time, please be prepared to have to walk between the parking lot and Central Camp.
What time is check in and check out?
Check in time is between 3PM-7PM. If you cannot arrive before 7PM please let The Camp know in advance. A few days prior to your arrival you will receive additional information about accessing the camp gate and check in directions. Check out time is 11AM. The Camp gate will be locked between 9pm-7am every day. Campers are free to come and go as these please between 7AM-PM, but all Campers must be back onsite before 9PM.
What can I expect meals to look like during my stay?
Breakfast is included in both our Basic and Deluxe Glamping packages. Please see the Basic Glamping sample breakfast menu. For all other meals check out our list of local restaurant recommendations for some of the great eateries in Carmel Valley Village. During our Deluxe Glamping Weekends pre-packaged lunches and dinners will be available to pre-order at an additional cost through 831 Catering. Additionally, a BBQ experience on the Celebration Lawn will be available on Saturday afternoons. Orders must be placed before the Wednesday prior to your Deluxe Glamping stay. For more information including pre ordering additional meals please see our Deluxe Glamping sample menu. Carmel Valley also has some fantastic local restaurants. See some of our favorites here.
Do you accommodate dietary allergies?
The Camp can accommodate vegetarian/vegan, lactose free and gluten free diets; however, we do not have the capacity to prepare special individual meals or take meal requests. If anyone in your party has any special dietary allergies, please let us know when you make your booking
Can I bring outside alcohol to Camp?
Consuming alcoholic beverages at The Camp is permitted. Please be safe and drink responsibly.
Can I smoke or vape at Camp?
All forms of smoking and vaping are prohibited at The Camp.
Can I bring my dog to Camp?
Yes, there is a pet fee of $50 per dog per stay in the cabins. In the houses the pet fee is $80 for the first dog per day and $40 per day per additional dog (maximum 3 dogs) Please include this information when you are making your booking. All dogs must be kept on leash at all time. Dogs are not permitted in The Great Hall, Tennis Courts, or Swimming Pool. Please always clean up after your dogs. Dogs must not be left unattended.
Will my cellphone work at The Camp? Is there Wi-Fi?
The majority of cellphone providers get coverage throughout the mains areas of The Camp. Central Camp has Wi-Fi for camper use.
Can I leave and return to Camp?
Yes! Campers can come and go. Our Camp Manager is happy to provide recommendations for offsite activities such as hiking areas, restaurants and wine tasting locations. Campers need to be back onsite by 9PM as The Camp gate will be closed between the hours of 9PM-7AM. Please note that a Camp driven golf cart will be available during check in and check out hours to assist with transportation between the parking lot and Central Camp, but this will not be available at any other time during your stay. If you decide to leave camp and come back at any other time, please be prepared to have to walk between the parking lot and Central Camp.
Does The Camp have quiet hours?
Per Monterey County noise ordinance all amplified noise must end by 9:30PM. The entire camp observes quiet hours 10 PM-8 AM. Please put cell phone on mute and limit calls to emergency only during quiet hours. Amplified music, drumming, loud talking or singing, or any other loud disruptive noises are not permitted during these hours. We ask everyone to be part of The Camp Community during their stay and respect each other’s quiet enjoyment.
Can we rent out the whole camp for a company retreat or family reunion?
Yes, please visit our Group Retreats page for more information.
What is the cancellations policy for Camp Sessions?
When booking your Glamping session a non-refundable $50 booking fee will be collected. This fee is applied to your stay. 7 days prior to your arrival the remaining cost of your stay will be charged to your credit card. If you cancel your Glamping session less than 7 days prior to arrival the full cost of the Glamping session is forfeited.
Are medical services available at The Camp?
There is no medical staff on duty at The Camp. Campers are responsible for their family members’ health and should bring over the counter medications and first aid supplies. Please inform staff of any emergences or of any COVID-19 related symptoms that emerge during the weekend. In the event of late-night emergencies, the Camp Manager’s phone number will be available upon check in.
What if there is an emergency at The Camp?
In the event of fire or other natural disaster that requires evacuation of The Camp, you will hear an air horn go off throughout The Camp and be requested to gather your belongings together as quickly as possible and meet on Constellation Court. The Camp Hosts will be providing directions on the safest way to evacuate whether by vehicle or on foot through the neighboring properties.
Are there rules or guidelines we should follow while at The Camp?
Please view our current camp guidelines. We will share the guidelines with campers prior to arrival and review them at check in.
Camp Programming And Activities
What programming and activities are available?
We offer a wide range of onsite activities for both individual and group participation. Self-guided activities are offered during both Basic and Deluxe Glamping Weekends. These include:
- Swimming.
- Tennis.
- Hiking
- Board Games
- Yard Games.
- Basketball.
- Volleyball
- Yoga.
Staff led and partnered activities are only offered during our Deluxe Glamping Weekends. These include:
- Archery (available on Saturday and Sunday. Times subject to change and sign up is required. Sign up made available during check in).
- Hosted Campfires (Friday, Saturday and Sunday evenings). BYO S’mores supplies. Also available on Friday/Saturday night of Basic Glamping weekends.
- Tie Dye (available Saturday and Sunday) bring your own white clothing you would like to dye.
- Guided Yoga (available on Saturday morning).
When is the pool open?
The pool is open daily from 8AM-8PM. There are no lifeguards on duty and adult supervision is required. Please note the pool is not heated.
Can I light my own campfire?
The Camp is located in an extreme fire danger zone so self-led and personal campfires are prohibited. Staff hosted campfires will occur during Deluxe Glamping Weekends on Friday, Saturday and Sunday evenings and Basic Glamping weekends Friday/Saturday on the Treetop Terrace.
Can I bring a camping stove and cook my own meals?
All outside cooking, including the use of camp stoves, is prohibited.
